TRAVELERS REST, S.C. — Jason and Rebecca Tubb weren't just looking for a new business when they went in search of a campground to purchase in 2014. They wanted a family business.
In the five years since the Tubbs and their five kids moved in as owners of the Travelers Rest/North Greenville KOA, they completely refurbished the park and dialed up their guest service. The Tubbs achieved the top customer service scores for the entire 515-park KOA system in North America for each of the five years they've owned the campground.
The Tubbs Family was named KOA Rising Stars for 2020 during the Kampgrounds of America International Convention on Nov. 12 in Savannah, GA.
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Each year, KOA selects one campground that has been part of the KOA system for five years or less for the honor.
Faced with early challenges such as 90-degree back-in sites, the Tubbs and their children transformed the tiny South Carolina campground with new electrical boxes, new KOA Patio Sites, remodeled bathrooms, a redesigned store, a new WiFi system and a lot of work on the previously winding, rutted roads.
"The Tubbs family is a perfect example for us all of exactly what hard work and a heart for service can achieve," said KOA Vice President of Franchise Services Darin Uselman.
(Pictured above: Jason and Rebecca Tubb, center, owners of the Travelers Rest/North Greenville, South Carolina KOA Holiday, were named the 2020 Rising Stars by Kampgrounds of America Inc. Also pictured is KOA President & CEO Toby O'Rourke, left, and KOA Vice President of Franchise Services Darin Uselman, right.)
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